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Zipline Named Leader in G2's Spring Report, Earning 13 Badges for Operational Excellence Platform

G2 recognition comes on the heels of Zipline's announcement that its NPS is 78, 86% better than the industry average in B2B software

SAN FRANCISCO - PrZen -- Zipline, a unified platform for operational excellence, was recently honored by G2, a leading online software marketplace and peer review platform, in its Spring Quarterly Reports. The report recognized Zipline in the following categories: Employee Engagement, Employee Communications, Retail Execution, Retail Operations and Retail Task Management.

Employee Engagement
  • High Performer - Enterprise
Employee Communications
  • High Performer - Spring
  • High Performer - Enterprise
  • Easiest to do business with - Enterprise
  • Best Support - Enterprise
  • Easiest Admin - Enterprise
Retail Execution
  • High Performer - Spring
Retail Operations
  • Leader - Spring
Retail Task Management
  • Momentum Leader - Spring
  • Easiest to Use - Spring
  • Best Usability - Spring
  • Easiest Admin - Spring
In addition, Zipline was awarded a 'Customers Love Us' badge, which recognizes companies that have demonstrated a commitment to delivering excellent products and services that meet the needs of their customers.

G2 is the world's largest software marketplace, with more than 80 million people annually using G2 to make smarter software decisions based on authentic peer reviews. Zipline's average review score on G2 is a 4.7 out of 5.

Here's a sampling of 5-star reviews from users about their experience with Zipline:
  • "Zipline is super intuitive to start using, from the associate level up to the admin level. They provide incredible support through their Pink Bubble Chat team and account managers (seriously, our account manager is the best!). From Summer Camp to the Knowledge Base to regular Product Updates, Zipline makes it easy to stay engaged and aware of the features available to you." (Mid-Market (51-1000 emp.)
  • "Easy to use- all associates picked up on it quickly. Amazing response time for questions/support. Recommendations are taken seriously, with definitive follow up. Amazing account support" (Enterprise (>1000 emp.)
  • "Using Zipline is a great way to communicate & share files with our International teams. We have seen an improvement in compliance in in-store execution for the creative & visual areas of our business. Our creative & marketing teams also receive fewer emails from our INTL partners. Before Zipline, our teams were fielding emails daily from teams that could not locate our files on our previous platform." (Enterprise (>1000 emp.)
  • "Zipline is the best communications platform out there for messaging, readership, execution, etc." (Mid-market (51-1000 emp.)
  • "Zipline keeps exceeding my expectations - after more than a year!" (Enterprise >1000 emp.)
  • "Our experience with Zipline has exceeded expectations. Zipline Task Management saves our managers time every day. Managers can easily prioritize their follow-up on incomplete tasks and are much more efficient with their time." (Enterprise >1000 emp.)
"I truly believe that feedback is a gift and I'm so thankful to our customers for their reviews on G2," said Melissa Wong, Zipline CEO and Co-founder. "These badges, like our NPS of 78, are a testament to our commitment to providing exceptional products and services to our customers."

To read more Zipline reviews, visit G2.

About Zipline
Zipline is how best-in-class retailers bring brand strategies to life in stores. A unified platform for operational excellence, Zipline brings together frontline communications, task management, learning, resources, insights, and more—so everyone feels connected to the brand and inspired by their work. The company has an NPS of 78 and was named to the Inc. 5000 list of fastest-growing private companies. Store teams using Zipline have a 92% average team adoption rate of the software. What's more, CB Insights ranked Zipline as one of the 100 most promising B2B retail tech companies. Today, nearly 80 brands like Rite Aid and Sephora depend on Zipline to align and empower their store teams worldwide. For further information, please visit: https://getzipline.com.

Michelle Wohl

Source: Zipline
Filed Under: Retail

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